How do I create an account?

Creating an account lets you track every ticket you open in one place, reply without digging through email, and keep a full history of past requests.

Step by step

1. Click Sign In in the top right, then choose Create an account.
2. Enter your full name and the email address you want notifications sent to.
3. Pick a password of at least 8 characters.
4. Open the confirmation email and click the activation link.

That last step matters: until the link is clicked the account stays inactive and you will not be able to sign in.

Did not get the email?

• Check your spam or junk folder.
• Make sure the address you typed has no trailing spaces.
• Still nothing after 15 minutes? Open a ticket and we will activate it manually.